Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
An Auckland-based Field Service Engineering Technician is wanted by an expanding technology firm that supports automation, packaging, food and beverage and manufacturing industries. The territory covers New Zealand and Pacific territories such as Fiji, Samoa and Tahiti, with regular travel to install, service and support mainly labelling, laser, marking and coding technologies.
Expect electro-mechanical production line equipment with a significant software element, from sole-charge installations and software integration to repairs, customer training and help desk support. The company is an Accredited Employer with Immigration New Zealand and can sponsor under the AEWV. The employer wants immigration credentials to live and work in New Zealand, so the role is open to applicants already in New Zealand.
Engineering CVs need detail. Include the systems you have installed, your software and firmware work and any remote or on-call duty. Applicants in Harare or Bulawayo can add industrial site experience. Use Build AI CV to put it together.
Key Responsibilities
- Install complex electronic and mechanical coding and vision equipment on production lines independently, with software control integrations
- Install coding and labelling software on your own authority
- Finish installations using manuals, circuit drawings, diagnostics and electrical principles
- Coach customers and the company's own service and sales staff on safe, correct operation
- Advise customers before purchase, support them afterwards and answer help desk queries from customers and field colleagues
- Diagnose and repair electrical and mechanical problems by changing parts, rewiring, replacing modules and updating software and firmware
- Run Factory Acceptance Testing prior to shipping and trial production runs on site; plan follow-up service and maintenance to reduce downtime and production losses
- Keep stock movements and workflow paperwork up to date and accurate
Requirements & Eligibility
- A relevant university qualification
- At least 5 years' work installing and supporting industrial coding and labelling technologies and their control software
- Proven fault-finding skills when linking coding software with coding and marking equipment
- Self-reliant, able to work remotely and unsupervised, and ready to work outside normal hours on an on-call roster
- A valid driver licence, and a valid passport at all times
- Immigration credentials to live and work in New Zealand
Apply: Apply by email · WhatsApp
Visa guide: The AEWV from Zimbabwe: A Complete Guide