Customer Service / Groomer
Visa sponsorship
Sales & Marketing · Queenstown, New Zealand · Full-Time · $26 - $28/hr · Visa: Employer sponsored
A full Class 1 Driver Licence, or overseas equivalent, is the first requirement for this Queenstown vehicle rental job. The Customer Service / Groomer advises business, commercial and recreational travellers on transport options, serves local short-term customers and larger long-term contracts, and keeps vehicles well groomed, maintained and ready for hire.
Good communication and a confident phone manner matter here, since the job involves queries, advice, quotes and contracts. Small teams share the load, so you would help across all areas of branch operations. The position is permanent and full time, 40 hours per week on a roster, and the branch opens 8.00am to 5.00pm on weekdays and until 1.00pm on Saturdays. NZ workers who are suitable and available come first for the employer, though as an Accredited Employer with Immigration NZ it can sponsor candidates needing a work visa if no appointment is made.
Applicants in Harare or Bulawayo should show customer service jobs, licence details and vehicle care tasks, then finish the CV with Build AI CV so it reads cleanly.
Key Responsibilities
- Take calls, give sales advice and prepare quotes
- Create contracts and complete transactions
- Coordinate deliveries and pick-ups of vehicles
- Handle office administration and keep customer accounts current
- Keep vehicles and the rental fleet groomed to the highest standards, with the necessary compliance checks carried out
- Help spot and escalate repair and maintenance issues, and manage maintenance and damages as required
Requirements & Eligibility
- Full Class 1 Driver Licence, or overseas equivalent
- Basic to intermediate computer skills
- Customer-facing experience, ideally in vehicle rental, though this is not essential
- Grooming experience is preferred but not essential
- Excellent customer service, communication and phone manner, with great attention to detail and time management that is excellent
Apply: Apply by email · WhatsApp
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